At BackDrop™, we are committed to providing consumers with a great quality product and shopping experience.

• We will ship your product within 3-5days of your order.
• You can easily track your shipment online.
• During our regular business hours (Monday through Thursday 8 to 4, and Friday 8-12 EST) we invite you to speak with our BackDrop™ customer service team member to assist you with placing an order, making style selections, order tracking and more.

Your satisfaction is guaranteed – no exceptions. If, for any reason, you are not fully satisfied with your purchase, our quality service team is here to assist you to resolve the issue.

• Within thirty days, if you are not completely satisfied, you may return the headboard and only pay the delivery and return charges.
• We provide a five (5) year guarantee on all manufacturing defects, which we will repair or replace at no charge to you.
• Shopping with us is safe and secure. We do not retain your credit card information, and all transactions are protected by Network Solutions’ SSL Certificate encryption.

Shipping Address for Returns:
Levinsohn Textile
1605 Old Route 18
Warehouse B/C
Wampum, PA 16157

Note: Please call 724.535.7787 x 105 to request a Return Authorization number prior to making a return to us.

Contact Customer Service: 1.724.535.7787 x 105